CUSTOMER FEEDBACK

We are always blown away by the comments we receive from our Customers after we have done a job for them.

Click here to have a look at a Customer Feedback Form that our Customers fill in and post back to us.

The following are summaries from all the Feedback Forms we have received back recently:

Feedback received from Michael & Barbara from Tea Tree Gully, 5091, on 19/12/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Feedback received from John of Rosebud West, 3940, on 12/12/2018:

Our Technician's Performance: 4.5 out of 5

Our Office Team's Performance: 4.5 out of 5

Comments: Provides affordable service, with pleasing result.

Feedback received from Brian of Parkville, 3052, on 10/12/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:I phoned my responses immediately after completion complementing the workers and reception staff.

Feedback received from Elizabeth of Werribee, 3030, on 04/12/2019:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:Senior tech was teaching a new recruit and i was imprssed with his teaching. 

Feedback received from Carol of West Ryde, 2114, on 08/01/2019:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Feedback received from Bill of Mt Waverley, 3149, on 27/12/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5 

Feedback received from Alan of Lakemba, 2195, on 02/01/2019:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:I would say that Bathroomwerx is the best organisation I have had dealings with in my life time. Could not fault them. 

Feedback received from Carole of Mornington, 3931, on 10/01/2019

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 4.5 out of 5 

Our Sales Rep's Performance: 5 out of 5

Comments:Excellent job overall and coulf find no fault 

Feedback received from Cameron of Marsfield, 2122, on 19/12/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 4 out of 5

Our Sales Rep's Peroformance: 5 out of 5

Comments:Keep Don on - He is great!

Feedback received from Val of Balgownie, 2519, on 07/12/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:I wish all companies operated as well as yours. Good job!

Feedback received from Laura of Camberwell, 3124, on 15/10/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments: It was great! Thank you

Feedback received from Kathryn of Happy Valley, 5159, on 17/10/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5 

Comments:Karl was punctual, very professional and a nice guy. Very friendly and helpfyul staff.

Feedback received from Anneli of Mordialloc, 3195, on 21/09/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Feedback received from Vic of Manly, 2095, on 11/10/2018

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Comments: I would highly reccommend the technician that re enamelled my bath.

Feedback received from Noel of Blackburn, 3130, on 17/10/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Comments: I would reccomend Lou to anyone. He did a great job and very nice to deal with. 

Feedback received from Kaye of Koondoola, 6064, on 24/08/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Perfomance: 5 out of 5

Feedback received from Janet of Modbury, 5092, on 27/09/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our sales Rep's Performance: 5 out of 5

Comments: Excellent Job

Feedback received from Gerard of St Kilda, 3182, on 26/09/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:Very happy with finished job.

Feedback received from Susan of Resivor, 3073, on 19/10/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Comments:Great work, am very happy with the outcome!

Feedback received from Helena of Kemps Creek, 2178, on 02/08/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:Very satisfied with the end product.

Feedback received from Mrs Flood of Wendouree, 3555, on 04/09/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Feedback received from Angela of Strathmore, 3041, on 23/08/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Feedback received from Beth of Camberwell, 3124, on 05/09/2018:

Our Technician's Performance; 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:Excellent job! Friendly technician  

Feedback received from Michelle of Rye, 3941, on 20/08/2018:

Our Technician's Performance: 4.5 out of 5

Our Office Team's Performance: 5 out of 5

Our sales Rep's Performance: 5 out of 5 

Comments: The shower base is terrific, it looks new.

Feedback received from Deb of Warrandyte, 3113, on 03/09/2018:

Our Technician's Performance: 5 out of 5 

Our Office Team's Performance: 5 out of 5

Our  Sales Rep's Performance: 5 out of 5

Comments: Very happy with outcome, thankyou!

Feedback received from from Cai of Bentleigh East, 3165, on 31/08/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5 

Feedback received from John of Onkaparinga Hills, 5163, on 09/08/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments: I couldn't fault the work done for us & therefore it couldn't be improved. Very pleased with the results.

Feedback received from Noel & Sandra of Mentone, 3194, on 23/08/2018: 

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance : 5 out of 5 

Comments: Good job and well done!

Feedback received from Michele of Illowa, 3282, on 30/07/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Feedback received from Stephen of Oak Flats, 2029, on 29/08/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Comments:Impecable performance!

Feedback received from Andrew of Balgowlah, 2093, on 27/08/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:Already recommended to a friend.

Feedback received from Wally of Flagstaff Hill, 5159, 21/08/2018:

Our Technician's Performance: 4 out of 5

Our Office Team's Performance: 4 out of 5

Feedback received from Melanie of Briar Hill, 3088, 18/09/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Comments: Zach was good, he took away all the rubish. And he returned to finish off the job on time too. Thanks Zach!

Feedback received from Pam of Malvern, 3144, on 03/09/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:Very Helpful. Listened carefully to us. Did an excellent job!

Feedback received from Caronlia of Cambelltown, 5074, on 05/09/2018: 

Our Technician's Performance: 5 out 5

Our Office Team's Performance: 5 out 5

Our Sales Rep's Performance: 5 out of 5

Comments:The technician explained well everything before he started any work and took time explaining whats involved. He knew his work.

Feedback received from Turner of Mundaring, 6073, 20/08/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Feedback received from Marek of Mornington, 3931, on 15/08/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Feedback received from Sue of Maribyrnong, 3032, on 30/07/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:Lou was my technician for a 2 and a half day job. He was professional, yet friendly. he worked extremely hard and did a great job! I felt very comfortable and safe with him working in my house.

Feedback received from Kath of Frankston, 3199, on 18/07/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Feedback received from Keith of Glen Iris, 3146, on 04/06/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Feedback received from Sophie of Bellfield, 3081, on 02/07/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 4 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments: A Great job! Thanks

Feedback received from Christel of Ryde, 2112, on 02/07/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Feedback received from Georgina of Eltham, 3095, on 02/07/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:Very happy with results

Feedback received from Maureen of Frankston, 3199. on 24/5/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:

We were very happy with the finished work. Thank you to all the friendly and helpful staff whom we had contact us and complete our finished work.

Feedback received from Denise of Bonnet Bay, 2226, on 25/5/2018:

Our Technician's Performance: 5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's Performance: 5 out of 5

Comments:

Bathroom ticked all the boxes, very efficient and tidy with no mess. 10 out of 10. 

Feedback received from Richard of Buninyong, 3357, on 24/5/2018:

Our Technicians's Performance:  5 out of 5

Our Office Team's Performance: 5 out of 5

Our Sales Rep's performance:    5 out of 5

Comments:

Impressive service, very satisfied. 

Feedback received from Colin of Strathalbyn, 5255, on 3/5/2018:

Our Technician's Performance:   5 out of 5 

Our Office Team's Performance:  4 out of 5

Our Sales Reps' Performance:    4.5 out of 5

Comments :

The Technician was punctual each day, and worked very well each day with good progress. Very professional service with excellent result. 

Feedback received from Frank of Dee Why, 2099, on 14/5/2018:

Our Technician's Performance :   5 out of 5

Our Office Team's Performance :  5 out of 5

Our Sales Rep's Performance :    5 out of 5

Comments :

The Technician was pleasant, his work was tidy, he explained how to maintain the bath, and he finished on time. 

Feedback received from Alan of Cockatoo, 3781, on 2/5/2018:

Our Technician's Performance :      5 out of 5

Our Office Team's Performance :    5 out of 5

Our Sales Rep's Performance :       5 out of 5

Comments :

Our friends were very impressed!

Feedback received from Ann of Werribee, 3030, on 10/04/2018 :

Our Technician's Performance :          5 out of 5

Our Office Teams Performance :         5 out of 5

Our sales Rep's Performance :            5 out of 5

Comments :

Some time ago I had heard from a company like yours, then my friend in the city and her daughter had there bath done, I could not believe the transfromation, and so I had my bath done. Thanks You. 

Feedback received from Shirley of Berkley, 2506, on 17/4/2018 :

Our Technican's Performance :            5  out of  5

Our Office Team's Performance :         5  out of  5

Feedback received from Alex of Doncaster East, 3179, on 12/4/2018 :

Our Technican's Performance :            5  out of  5

Our Office Team's Performance :         5  out of  5

Our sales Rep's Performance :             5 out of  5

Feedback received from Susan of Scoresby, 3179, on 12/4/2018 :

Our Technican's Performance :            5  out of  5

Our Office Team's Performance :         5  out of  5

Our sales Rep's Performance :             5 out of  5

Comments :

A smooth project. Good service. Would recommend to friends if they considered "doing" their bathrooms.

Feedback received from Nicola of Elwood, 3184, on 12/4/2018 :

Our Technican's Performance :            4.5  out of  5

Our Office Team's Performance :         5  out of  5

Our Sales Rep's Performance :            5 out of  5

Comments :

Thank You! Great service, exactly what we were looking for!

Feedback received from David of Kelior Lodge, 3038, on 5/4/2018 :

Our Technican's Performance :            5  out of  5

Our Office Team's Performance :         5  out of  5

Our Sales Rep's Performance :            4  out of  5

Comments :

Daren, in particular, was skilled and experienced in providing a good result. He was accommodating in maximizing my time management around the work. 

Feedback received from Eugene of Deer Park, 3023, on 5/4/2018 :

Our Technican's Performance :            5  out of  5

Our Office Team's Performance :         5  out of  5

Our Rep's Performance :                      5 out of  5

Comments :

Recommend Darren anytime to do the job.

Feedback received from Sandy of Langwarrin, 3910, on 5/2/2018 :

Our Technican's Performance :            4.5  out of  5

Our Office Team's Performance :         5  out of  5

Our Rep's Performance :                      5 out of  5

Comments :

Very easy to deal with. A smooth hassle-free process with a terrific result. Thank you.

Feedback received from Luke of Packenham, 3810, on 5/3/2018 :

Our Technican's Performance :            5  out of  5

Our Office Team's Performance :         5  out of  5

Our Sales Rep's Performance :           5  out of  5

Comments :

We are very impressed! Will definitely use again when we move house!

Feedback received from Alicia of Whittington, 3219, on 22/2/2018 :

Our Technican's Performance :            5  out of  5

Our Office Team's Performance :         5  out of  5

Comments : 

Ken did an outstanding job. He is honest and trustworthy and I couldn't recommend him more highly.
He takes a great deal of pride and delivered faultless results. 

Feedback received from Mr. Joe F. of Preston, 3072,  on 22/2/2018 :

Our Technican's Performance :            5  out of  5

Our Office Team's Performance :         5  out of  5 

Our Sale's Rep's Performance :           5  out of  5

Comments :  

Great service all round. Bathroom Looks great! 

Feedback received from Michelle M. of Rowville, 3178, on 19/2/2018 :

Our Technican's Performance :               5  out of  5

Our Office Team's Performance :            5  out of  5

Feedback received from Margaret J., of Blackburn, 3130, on 14/2/2018 :

Our Technican's Performance :            5  out of  5

Our Office Team's Performance :         5  out of  5

Our Sales Rep's Performance :           5  out of  5

Feedback received from Lesley C. of  Newtown, 2042,  on 14/2/2018 :

Our Technican's Performance :            5  out of  5

Our Sale's Rep's Performance :           N/A. Done over phone. Info on website was sufficient for a decision. 

Comments :
I phoned one day, the job was completed the next. An excellent job and has made the bath look like new.
No mess or dust left behind. Recommended!

Feedback received from Anne P., of  Goolwa, 5214,  on 09/2/2018 :

Our Technican's Performance :            5  out of  5  :  Very pleased with the work doe.

Our Office Team's Performance :         5  out of  5  :  The girls were very good on the telephone.

Our Sale's Rep's Performance :           4  out of  5  :  The man that did the job was very clean and you must give him credit it was spotless.

Comments :
The idea of  a 7 year Guarantee impressed me. Now at my age of 80 I don't have to scrub the shower, thanks to your people.
Keep up the good work. 
 

Feedback received from Meredith of Gowanbrae, 3043, on 28/11/2017 :

Our Technican's Performance :            5  out of  5

Our Office Team's Performance :         5  out of  5

Comments : Excellent & Professional service!

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